Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or want to suggest a site for us to look at? This page explains how to reach Non Gamstop Casinos and what kind of enquiries we can help with.
The Best Way to Contact Us
Email is the quickest and most reliable route to our team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries.
A short summary of what your message is about helps us route it to the right person and get back to you faster. If you're asking about a specific brand, mention the name so we can check our notes before replying.
What We Can Help With
- Questions about our reviews — If anything in our coverage of slots not on GamStop, welcome offers, or payment options is unclear, ask and we'll clarify.
- Corrections and updates — Bonus terms, licensing details and site availability all change. If something looks out of date, tell us and we'll look into it.
- Site suggestions — Come across a casino not on GamStop that you think deserves a look? Let us know what stood out.
- Content feedback — Ideas for topics we haven't covered yet, from payment methods to how self-exclusion schemes work, are always welcome.
- Partnership and editorial enquiries — If you represent an operator or affiliate and want to discuss working with us, introduce yourself and outline what you're proposing.
Why Accuracy Matters Here
Sites operating without GamStop coverage change their bonus terms, ownership and licensing more often than mainstream UK operators, so keeping our information current matters. Our comparisons, including the rankings on our best non GamStop casinos guide, are reviewed against the same criteria each time — things like the clarity of bonus terms, the range of games on offer, and the payment methods actually available to UK players. If you've noticed a discrepancy between what we've published and what a site currently offers, we'd rather hear about it than leave it standing.
We should be clear that we don't test deposits or withdrawals ourselves; our reviews are based on researching each operator's published terms, licensing information and site content. If your experience with a listed casino differs from what we describe, that feedback is genuinely useful to us.
A Note If You've Self-Excluded
This site is aimed at readers who are already aware of GamStop and have chosen to look at casinos operating outside that scheme. We don't offer advice on whether that choice is right for any individual — that's a personal decision. If you'd like to discuss support options or have questions about how self-exclusion schemes work more generally, mention this in your message and we can point you towards resources that cover that ground. Our contact page is here for questions about our content, not as a substitute for professional support services.
How Long a Reply Takes
We aim to respond within a couple of working days. Straightforward questions are usually quicker; enquiries that need us to double-check current bonus terms or licensing details with an operator can take a little longer. If you haven't heard back after a week, feel free to follow up — messages occasionally land in the wrong folder.
Before You Write In
If your question is about which casino might suit you, our guide to the best non GamStop casinos covers the current rankings, comparison criteria, and how we assess welcome offers, game libraries and payment options side by side. It may answer what you're after faster than waiting on a reply. Otherwise, we're glad to hear from you directly.
All gambling content on this site is intended for readers aged 18 and over.